{"id":171,"date":"2024-11-18T11:15:26","date_gmt":"2024-11-18T10:15:26","guid":{"rendered":"https:\/\/www.centinari.it\/faq\/"},"modified":"2025-02-26T16:50:33","modified_gmt":"2025-02-26T15:50:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.centinari.it\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"\n
\n\t
\n\t\t
1. Where you deliver your products? <\/i><\/div>\n\t\t
\n\t\t\tWe currently ship exclusively to Italy. We do not ship abroad.\n\t\t<\/div>\n\t<\/div>\n\t
\n\t\t
2. What are the delivery times? <\/i><\/div>\n\t\t
\n\t\t\tDeliveries are usually made within 1-2 working days of final order confirmation. Times may vary depending on the destination and any holidays. For more information, see the Shipping and returns<\/a> section.\n\t\t<\/div>\n\t<\/div>\n\t
\n\t\t
3. What payment methods do you accept? <\/i><\/div>\n\t\t
\n\t\t\tWe accept the following payment methods:\n\t\t\t\u2022 Credit cards\/debit (Visa, MasterCard, Maestro)\n\t\t\t\u2022 PayPal\n\t\t<\/div>\n\t<\/div>\n\t
\n\t\t
4. How can I track the status of my order? <\/i><\/div>\n\t\t
\n\t\t\tOnce the order has been confirmed, you will receive a further communication from the express courier with the order tracking number. You can check the status of your shipment by accessing the express courier website using the “track shipment” function.\n\t\t<\/div>\n\t<\/div>\n\t
\n\t\t
5. What happens if my order arrives damaged? <\/i><\/div>\n\t\t
\n\t\t\tIf your order arrives damaged, please contact us immediately via email at info@togni.it or by telephone on 0731 8191. We will replace the damaged products or refund you the amount spent.\n\t\t<\/div>\n\t<\/div>\n\t
\n\t\t
6. Is it possible to return a product? <\/i><\/div>\n\t\t
\n\t\t\tWe accept returns within 14 days of delivery, as long as the product is intact and unopened. To initiate a return procedure, contact our customer service and we will guide you through the process.\n\t\t<\/div>\n\t<\/div>\n\t
\n\t\t
7. Offer personalized gift wrapping or cards? <\/i><\/div>\n\t\t
\n\t\t\tNo, currently it is not possible to request gift wrapping or add a personalized message at the time of purchase. Despite this, the site includes a dedicated “special Gift” section active in certain periods of the year, through which it is possible to purchase pre-packaged gift packages.\n\t\t<\/div>\n\t<\/div>\n\t
\n\t\t
8. How can I contact you for further questions? <\/i><\/div>\n\t\t
\n\t\t\tYou can contact us via email at info@togni.it or by telephone on the dedicated number, available from Monday to Friday, from 8.30am to 12.30pm and from 2.30pm to 6pm.<\/div>\n\t<\/div>\n\t
\n\t\t
9. Offer promotions or discounts for recurring purchases? <\/i><\/div>\n\t\t
No, we do not currently offer recurring purchase promotions and loyalty programs for our regular customers. Sign up for our newsletter to stay updated on exclusive offers and news.<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

1. Where you deliver your products? We currently ship exclusively to Italy. We do not ship abroad. 2. What are the delivery times? Deliveries are usually made within 1-2 working days of final order confirmation. Times may vary depending on the destination and any holidays. For more information, see the Shipping and returns section. 3. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-page\/infopage.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-171","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFaq | Centinari Franciacorta<\/title>\n<meta name=\"description\" content=\"Faq\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.centinari.it\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Faq | Centinari Franciacorta\" \/>\n<meta property=\"og:description\" content=\"Faq\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.centinari.it\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Centinari Franciacorta\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-26T15:50:33+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.centinari.it\\\/en\\\/faq\\\/\",\"url\":\"https:\\\/\\\/www.centinari.it\\\/en\\\/faq\\\/\",\"name\":\"Faq | Centinari Franciacorta\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.centinari.it\\\/en\\\/#website\"},\"datePublished\":\"2024-11-18T10:15:26+00:00\",\"dateModified\":\"2025-02-26T15:50:33+00:00\",\"description\":\"Faq\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.centinari.it\\\/en\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.centinari.it\\\/en\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.centinari.it\\\/en\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.centinari.it\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Faq\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.centinari.it\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.centinari.it\\\/en\\\/\",\"name\":\"Centinari Franciacorta\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.centinari.it\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.centinari.it\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.centinari.it\\\/en\\\/#organization\",\"name\":\"Centinari Franciacorta\",\"url\":\"https:\\\/\\\/www.centinari.it\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.centinari.it\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.centinari.it\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/logo-color.svg\",\"contentUrl\":\"https:\\\/\\\/www.centinari.it\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/logo-color.svg\",\"width\":166,\"height\":79,\"caption\":\"Centinari Franciacorta\"},\"image\":{\"@id\":\"https:\\\/\\\/www.centinari.it\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Faq | Centinari Franciacorta","description":"Faq","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.centinari.it\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"Faq | Centinari Franciacorta","og_description":"Faq","og_url":"https:\/\/www.centinari.it\/en\/faq\/","og_site_name":"Centinari Franciacorta","article_modified_time":"2025-02-26T15:50:33+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.centinari.it\/en\/faq\/","url":"https:\/\/www.centinari.it\/en\/faq\/","name":"Faq | Centinari Franciacorta","isPartOf":{"@id":"https:\/\/www.centinari.it\/en\/#website"},"datePublished":"2024-11-18T10:15:26+00:00","dateModified":"2025-02-26T15:50:33+00:00","description":"Faq","breadcrumb":{"@id":"https:\/\/www.centinari.it\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.centinari.it\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.centinari.it\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.centinari.it\/en\/"},{"@type":"ListItem","position":2,"name":"Faq"}]},{"@type":"WebSite","@id":"https:\/\/www.centinari.it\/en\/#website","url":"https:\/\/www.centinari.it\/en\/","name":"Centinari Franciacorta","description":"","publisher":{"@id":"https:\/\/www.centinari.it\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.centinari.it\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.centinari.it\/en\/#organization","name":"Centinari Franciacorta","url":"https:\/\/www.centinari.it\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.centinari.it\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.centinari.it\/wp-content\/uploads\/2024\/11\/logo-color.svg","contentUrl":"https:\/\/www.centinari.it\/wp-content\/uploads\/2024\/11\/logo-color.svg","width":166,"height":79,"caption":"Centinari Franciacorta"},"image":{"@id":"https:\/\/www.centinari.it\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.centinari.it\/en\/wp-json\/wp\/v2\/pages\/171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.centinari.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.centinari.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.centinari.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.centinari.it\/en\/wp-json\/wp\/v2\/comments?post=171"}],"version-history":[{"count":2,"href":"https:\/\/www.centinari.it\/en\/wp-json\/wp\/v2\/pages\/171\/revisions"}],"predecessor-version":[{"id":1838,"href":"https:\/\/www.centinari.it\/en\/wp-json\/wp\/v2\/pages\/171\/revisions\/1838"}],"wp:attachment":[{"href":"https:\/\/www.centinari.it\/en\/wp-json\/wp\/v2\/media?parent=171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}